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Framework of Reflection

The Rolfe et al. (2001) Framework for Reflection is a model used in healthcare education. It consists of three key questions: "What? So what? Now what?" These questions guide reflective thinking, encouraging individuals to describe an experience, analyse its significance, and consider how to apply the lessons learned in future situations (Koshy et al., 2017).

Summary of the Significant Person (What)

During my clinical placement, a significant interaction involved caring for a post-heart surgery patient, Mr. Smith. He was anxious and in discomfort. I established rapport by explaining procedures and offering emotional support. This taught me the vital role of effective communication along with empathy in effective care delivery.

Influence on one Aspect of My Professional Identity (So what)

The significant interaction with Mr. Smith during my clinical placement profoundly shaped a crucial aspect of my professional identity as a student nurse. My understanding of the paramount importance of empathy in healthcare. Before this encounter, I had a theoretical appreciation for the value of empathy but had not truly comprehended its practical significance. The turning point occurred as I observed the remarkable transformation in Mr. Smith's emotional and physical state as our therapeutic relationship developed. His initial anxiety and discomfort were palpable, but through active listening, reassurance, and emotional support, his demeanour evolved positively. It was evident that the empathy I provided while effective verbal communication played a pivotal role in his post-operative recovery including pain and anxiety.

This experience illuminated that communication along with empathy is not merely a soft skill; it's the cornerstone of patient-centred care. It profoundly impacts a patient's emotional and psychological well-being, affecting their entire healing process and satisfaction with their healthcare journey (Moudatsou et al., 2020). With this newfound understanding, I integrated empathy as a fundamental component of my professional identity. I make a concerted effort to engage with patients personally and empathetically. I recognise that nursing goes beyond clinical skills - connecting with patients, showing genuine concern for their well-being, and prioritising his post-operative comfort.

A further Influence on one Aspect of my Professional Identity (Now what)

The significant interaction with Mr. Smith has taught me the enduring value of empathy in healthcare. As I transition into my role as a registered professional nurse, I am committed to further integrating this lesson into my professional identity. Moving forward, I plan to consistently apply the empathy I have learned in every aspect of my practice. This entails actively listening to my patients, understanding their concerns, and responding with genuine compassion (Guidi & Traversa, 2021). Furthermore, this also help me to comply NMBA standards for safe communication with patients.

My experience with Mr. Smith has shown me that empathy enhances patient satisfaction and contributes to better health outcomes. I will collaborate with colleagues to promote empathetic practices within our healthcare setting, fostering a more holistic approach to patient care (Moudatsou et al., 2020). Additionally, I will take this lesson to heart when educating future nursing students. Empathy can be taught, and I want to share my experiences and insights to inspire the next generation of nurses to embrace empathy as a fundamental component of their professional identity.

References

Guidi, C., & Traversa, C. (2021). Empathy in patient care: From ‘clinical empathy’ to ‘empathic concern’. Medicine, Health Care, and Philosophy , 24 (4), 573-585. https://doi.org/10.1007/s11019-021-10033-4

Koshy, K., Limb, C., Gundogan, B., Whitehurst, K., & Jafree, D. J. (2017). Reflective practice in health care and how to reflect effectively. International Journal of Surgery. Oncology , 2 (6), e20. https://doi.org/10.1097/IJ9.0000000000000020

Moudatsou, M., Stavropoulou, A., Philalithis, A., & Koukouli, S. (2020). The role of empathy in health and social care professionals. Healthcare , 8 (1).

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