Aged care" refers to the range of services and support provided to elderly individuals (Perrotta et al., 2020).
These services can include:
In-home aged care
Residential Aged Care
Dementia Care
Palliative Care
Community Services
Rehabilitation and Therapy
BlueCross operates aged care residences in Victoria, offering a range of services for seniors, including residential care, respite care, and home care (Blue Cross, 2023).
The mission of Tata Trust
BlueCross prioritizes health, safety, and comfort, creating a secure and welcoming environment that promotes well-being. Their commitment extends to fostering community engagement, social connections, and professionalism while continuously seeking innovation and excellence in the provision of healthcare and aged care services.
Leadership Team
Ingrid Harvey – Chief Executive Officer
Melanie Mazzarolli - Chief Operating Officer
Colin Holland - Executive General Manager – Finance and Corporate Services (CFO)
Penelope Marshall - Executive General Manager – Clinical Governance, Risks and Innovation
Megan Galbally - Executive General Manager, People & Culture
Areas of Work and Development
Blue Cross is involved in a wide range of areas of work, reflecting its commitment to addressing diverse social and developmental challenges in Australia.
Healthcare and clinical services
Aged care services
Home care
Innovation and Technology
Clinical Governance
Social engagement
Professional Development
Safety and comfort
Quality Improvement
Community Outreach
Ingrid Harvey - Chief Executive Officer (CEO)
Ingrid Harvey - Chief Executive Officer (CEO): As the CEO, Ingrid Harvey is the top executive responsible for leading and managing the organization. She sets the strategic direction, oversees operations, and ensures that BlueCross fulfills its mission and objectives.
He is liable to:
Strategic Leadership
Organizational Management
Stakeholder Engagement
Program Development
Financial Oversight
Performance Monitoring
Leadership and Team Management:
Activities By: Ingrid Harvey
Ingrid Harvey oversees and provides leadership to a team of professionals and experts in various fields.
Governance and Compliance:
Ensuring that Blue Cross operates within the framework of governance guidelines and complies with legal and regulatory requirements is a crucial responsibility.
Government Standards: Aged Care Quality & Safety Commission
Aged Care Quality & Safety Commission:
Regulatory Compliance: BlueCross must adhere to the Aged Care Quality Standards.
Assessment and Audits: BlueCross undergoes regular assessments and audits by the Commission to ensure compliance with the standards.
Quality Improvement: The organization continuously monitors and improves its services.
NDIS Quality & Safeguards Commission
NDIS Quality & Safeguards Commission
Registration: If BlueCross provides NDIS services, they must be registered with the NDIS Quality & Safeguards Commission.
Quality and Safeguards: the National Disability Insurance Scheme Act 2013 and the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018.
Complaints Handling: BlueCross has to implement robust complaints handling processes.
Incident Reporting: Promptly reporting incidents and notifiable events to the Commission.
Blue Cross: Helping the Society
Over the years, Blue Cross have played a pivotal role in addressing various social and developmental challenges across the country
Demonstrated their dedication to making a meaningful impact by supporting innovative projects.
Through strategic philanthropy and a deep commitment to social responsibility.
Accountable to their beneficiaries, donors, and the public.
Focus on achieving tangible results and outcomes in the areas they support
References
Perrotta, F., Corbi, G., Mazzeo, G., Boccia, M., Aronne, L., D’Agnano, V., ... & Bianco, A. (2020). COVID-19 and the elderly: insights into pathogenesis and clinical decision-making. Aging clinical and experimental research, 32 , 1599-1608. https://link.springer.com/article/10.1007/s40520-020-01631-y
Blue Cross. (2023). Welcome to BlueCross. https://www.bluecross.com.au/
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