MN601 The Choice of Ethics Assignment Sample

Network Project Management

1.1. According to the case study, the stakeholder is local chapter president and the employees of PMI because they are interested in the PMI and want to make the organization safe from all kinds of threats. According to the guide called ISO 26000, stakeholder can be an individual or a group of people who are interested in the organization for any activity in the organization. There are different kinds of stakeholders such as suppliers can be the stakeholders, the internal staff of the organization can be the stakeholder like personnel and employees, members of the organization, customers are also stakeholders such as investors and the consumers and regulators, and the local and the regional community can be the stakeholder. It is very costly if some company ignore the stakeholders and their expectations. In the case, Joseph wants to be the stakeholders, here is not the stakeholders, he wants to be the stakeholder. However, in real case, the stakeholders can impact the business and project negatively like the delivery of the project can be delayed. In addition to this, it is the project manager who needs to influence all the stakeholders and maintain the relations with the stakeholders to all requirements of the project and make sure that the output of the project get as per the requirements. It is the responsibility of the project manager to take care of all interests of the stakeholders to make a balance in the requirements of the project.

1.2. The choice of ethics helps in minimizing the risk, strive towards getting the best result, also increases the trust, calculate the long-term success and build the reputations of the company. The characteristics and role of the leadership is depending on the ethical choices. The members of PMI also measure the honesty, respect, responsibility and the fairness. These are the main values that help in measuring the ethical conduct for the profession of project management. The code of ethics and professional of PMIs conduct applies to values to the real-life practice management where the best result is the most ethical one. All the members of PMI can be the volunteers, holders of certifications, and applicants of certifications must abide with all the code.

In this case, the Joseph is playing with PMI and he is threatening and calling them again and again so that PMI can take his decision, he is breaking the code of ethics here as he is pressurizing the company to get an internet domain to address his PM services business and the name of domain that directly affect the identification of PMI that is project management institute.

1.3. If I were the president of local chapter then I would have taken these following steps to address this issue:

1. having a written, clear and concise policy that communicating zero tolerance towards the violence of workplace in any form.
2. measure in advance about the disciplines that have to against the Joseph who is threatening the PMI or taking actions and these measures should be followed if Joseph is not listening to anyone.
3. it is necessary to have a reporting system so that the management of the company get to know, about this issue which is going on and that Joseph is created.

There are some measures that need to implement in the office if Joseph is threating the PMI:

1. assess and evaluate the kind of threat
2. implements all the measures of security so that Joseph cannot harm the organization’s reputation, good will or any other thing.
3. It is necessary to protect the confidentiality of the organization.
4. After discussing with the employees, it is necessary to take some actions that can range from issuing a written, strict, warning, monitoring to the behavior of Joseph so that all behaviors of him can be terminated.

1.4. There are some steps that needs to follow to towards PMI ethical decision making framework that can be used to local chapter president while taking the decision about the actions that he/she have to take. These are;

Assessment 1: to make sure about all the facts and dilemma about the ethics:

• does everything abide by the law.
• Does the facts and dilemma aligns with the client’s and employer’s code of conduct and the code of ethics.
• Does the facts and dilemma aligns with the PMIs code of professional conduct and the code of ethics.
• Does the facts and dilemma aligns with the values of ethical and the surrounding culture.

If the facts and dilemma does not abide by the law then it is necessary to seek the legal counsel. If the answer of all the above questions offer a substantial fact to agree the case to go the next step. If the local chapter president is not sure about gathering more facts and dilemma or he can ask from the trusted advice from trusted person.

Assessment 2: consider the selections:

• Have the president listed all the alternative options?
• Have the president considered the pros and cons of the each potential option?

If the answer of all the above questions are viable then analyses and go to the next step.

Assessment 3: identify the decision of candidate and test its verification and validation

• Does the decision of candidate take any cultural effect of the law?
• After looking back, if the decision is a good idea from now, if check for a year in future
• Are the decision is free from all the stakeholders effect to make the decision
• Are the president is calm and not rest kind of state of mind

If all these points are accessible then process to check the next step against the ethical principles of the next step.

Assessment 4: apply all the ethical principles to the decision of candidate

• Is your choice is a great choice?
• Is my choice treating the other person in the same as I want to treat him/her?
• Is my choice is fair and beneficial for all the one who concerned?

If these questions give the doubt fil answers then it is necessary to add some new facts and dilemma and I need to reconsider my decision by reviewing all the facts and option of the implications.

Assessment 5 take a decision

Am I willing to accept the respoinsibility of my decision?

If I am feeling great after making the choices?

Am I ready to act?

If I feel very comfortable with my decision then will definitely take actions.

2.1. The process of selecting the project process are

• Identify the potential projects
• Get to know about all the parts of the organization that are incorporated
• Measure which align of project best with the primary goal of the organization.
• Make sure overall firms priorities are very well understood, accepted and communicated.

There are some factors that need to consider while selecting and prioritizing projects;

• Why selecting the project is important?

Selecting the appropriate project is very important that is also aligned with the firm’s priorities and the goals, so to get the best chance for success, and get a good reputation in the market.

• What should be the basic structure of the matrix of project selection and prioritization

The matrix of project can be compared with any axis, and there is a criteria like n on the other. Each criteria should have the level of up to 10 from 1. Every project should get the mark, total mark can be determined with the help of TM=S1 x M1 + S2 x M2 + S3 x M3 … Sn x Mn. The project whose value is highest in TM will get selected.

• What are the causes of project failures?

There are some cause of project failures such as requirements, if the requirements are not up to the mark as per the project; resources, if the collected resources are in dispute, contradictory, imprecise; schedule, if the schedule is too tight, not realistic; planning is not good, it is not created according to the insufficient data, missing items, poor estimates, insufficient details; risks, if the risks are u identified or not assumed.

2.2.

Project and selection criteria	Scoring	Criteria 1	Criteria 2	Criteria 3	Criteria 4	Criteria 5	Total project score	Priority
Project a	Rating score	2 0.5	3 0.45	5 1	1 0.1	3 0.9	2.95	2
Project b	Rating score	2 05	4 0.6	3 0.6	2 0.2	2 0.2	2.5	3
project c	Rating score	4 1	3 0.45	3 0.6	5 0.5	5 1.5	4.05	1

2.3. There are some criteria on which the project scope statement has to write:

The objectives of the project

Deliverables

Milestones

Technical requirements

Limits and exclusions

Customer review

These are some criteria that help in writing the project scope statement. As per the given case study, there are some applications that are developed to tackle the need of the COVID-19 people, some applications are used to get to know about the isolated COVID-10 people, some applications is used for chatting, some applications provide the latest updates about everything, some application are used to contact doctors.

The objectives of the project

It is necessary to create applications that supported by all people who is affected with CVID-19 and want to get rid of this lethal virus by tracing the locations of the ones who are influenced by this virus.

Deliverables

Mobile applications that help in tracing the footsteps of the one who is affected so that the people who are not influenced can escape from the contact of the affected ones.

Milestones

Permits approved- June 12

Foundation poured-June 14

Final inspection of the applications-July 27

Technical requirements

The application must meet the demands of the COVID 19 patients

The applications should be user friendly so that the non tech savvy people can also handle the app perfectly

Limits and exclusions

The application should use by all, it is not necessary that only people affected by COVID-19 can only use it.

The gaming app should be accessible to all

The applications should support all kinds of operating system

The applications should be there on apple app store and android app store.

3.1. some very important skills that should be having in all the project managers;

• Communication
• Leadership
• Conflict management
• Organization
• Policy knowledge
• Negotiation
• Methodologies of project management
• Team management
• Interpersonal skills
• Time management
• Research skills
• Risk management
• Active listening
• Problem solving
• Reporting skills
• Budget management
• Technologically savvy
• Budget management
• Adaptability
• Motivational
• Technical writing should be excellent

3.2. Action plan:

It is necessary to carry out the review of testing approach that help in procedures.

Source suitable as per the requirements and establish training for the development team

Arrange meeting with the sales team to revitalize the products

It is also required to revise the project communication to make sure about the clear message of the project.

There are 6Ms that help in analyzing the cause and effect of the fish bone diagram;

• Methods: are there all the guidelines and approaches in placed and written, are these kinds of policies slow down the steps or it creates the unnecessarily steps.
• Machines: are there any kind of issue related maintenance
• Materials: are there any kind of issue in getting the raw material from the suppliers
• Measurements: could there be any kind of error when calculating the and avoid all kinds of false reading
• Mother environment or nature: is the environment good for the products. Are the temperate moderate, too hold or too cold.
• Manpower or people: are the manpower enough for every kind of work.

There are some needs that to keep in mind such as

• Find out the problem
• Brainstorm
• Draw the backbone
• Add effects and cause
• Analyze

3.3. The first action plan is risk management. There are several methods to get rid of all the risks that come in the way of project and second action is project scheduling.

A risk is uncertain condition or event. It has a negative or positive result. There are three points for the risk, the first is risk identification, second is risk analysis and third is risk resolution.

The risk management has to follow some steps such as

• identify the risk
• analyses the risk
• priorities the risk
• create action plans
• monitor progress

Risk identification is all about brain storming, document reviews, interviews, delphi technique and SWOt analysis.

The project risk can be managed with the help of RBS that is Risk breakdown structure.

Second action plan is project scheduling. It is very helpful in avoiding all kinds of delays in the project. If all the timeline is already framed before handedly then it became easy to achieve the target and get the desired result of the project outcome.

3.4. There are four steps that help in creating the prototype of the project:

1. Create a concept from beginning
2. It is necessary to develop the prototype virtually
3. It is required to build a prototype physically
4. It is also required to locate a manufacturer’

To develop a prototype is also required to follow the project life cycle steps that is initiation, planning, execution, controlling and monitoring and the last step is closure.

The cost of the application prototype will be cost around $20,000 and if this prototype failed the n it will take around 20 percent penalty that is $4000, and the cost impact will be $50,000

If the project got success then it will make $300,000 and there is an 8-0 percent chances to get failed and 20 percent chances to get success. The failure cost $150,000. If the project got success without making any prototype is $300,000

I will decide that I have to develop a prototype because it will give a realistic purpose of application cost. There is more chances to fail that is 80 percent so the success rate is only 20 percent.

The ration of success to failure is 2:8

Hence it is necessary to develop a prototype. Because if the prototype fails then only $4000 failure but if the complete project failed then there is a loss of $150,000. It is much much higher then the $4000.

$4000 can be tolerated by the business and it will not impact the business very much but $150,000 impacted the business very much.

4.2. Crashing is the technique that helps in fast tracking and it is not enough to save time as per the schedule. In these least resources are added to the project as much as least possible. The tradeoffs related to cost and schedule are analyzed to measure how to calculate and acquire the greatest amount of output from the least input.

There are some example for the crashing;

• Over time
• Assigning high resources to the particular activity
• Hiring additional and more resources as per requirement
• Make the payment early and incentives also

Crash can be analyzed, for example, project manger produces schedule and client is not ready to accept that. In the given scenario, the time period for the project is 3 months but the potential investors are asking to complete the project in 2 months. So this is the situation of crashing.

Here are some steps to manage this issue:

• Describe the logic of project
• Add the duration of every activity’
• Establish the PRP that is project critical path
• Measure the cost of crashing for every activity
• Measure the sequence of crash
• Check the critical path
• Crash the network as per the limit of crash

4.3 There are 5 stages in the ITIL life cycle process are;

Service strategy

The core of the ITIL is making the strategies of the service. Service is very important to provide to all kinds of customers. If the strategy does not formulated very well then the execution of services will not be achieved as per the requirements and the customers will not feel good.

Service design

The core of the ITIL is making the design of the service. Design is very important to provide to all kinds of customers. If the design does not formulate very well then, the execution of design will not be achieved as per the requirements and the customers will not feel good. Design should be very attractive and design should be very good so that all customers get attracted towards it. The mobile application should be user friendly.

Service transition

When the application related to COVID-19 transitioned to real environment then it should support all kinds of environment,

Service operation

The applications should be very operational and all people can use it. It is not the only the people who are from technical back ground can only use it.

Service improvement continuous

It is required to make the continuous improvement in the services then only it will be good for the consumers to get more loyal customers. Hence constant improvement in all kinds of services are required.

4.4. There are different kinds of customers, some customers get satisfied with the products, some gets dissatisfied with the product and some don’t know hoe to react, they are confused. There are some questions that need to ask from the customers to get to either they are satisfied or they not satisfied. Sometimes, they strongly satisfied with the product, some they become neutral about the product. The most suited questions are;

Is the product or service is useful for them in the longer run?

What would the customers say about the experience of the products?

Did the price of the product make the customer leave the products or make the customers to purchase the products?

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