Evaluation of Local Resources and Provision in Terms of Meeting the Needs of an Identified Individual Requiring Multi-disciplinary pproach:
Case Briefing
Mr. David Wilson, a 68-years old man was recently admitted to the hospital with acute chest pain. He was having an ischemic stroke. Mr. Wilson has a history of diabetes mellitus II and hypertension. He is obese (BMI 32). For the past few years, he has been suffering from major depressive disorder and general anxiety disorder. His family member reported that he had a tendency of stress eating. He has history of smoking. However, he occasionally used to have alcohol. At the time of admission, his vital signs were checked and the risk of stroke was determine using NEWS Tool.
In Redbridge “Redbridge Community Health and Social Care Services” (CHSCS) provides brand new, yet integrated healthcare service. CHSCS collaboratively work with the “London Borough of Redbridge”, and NELFT. CHSCS emphasise early intervention and inhibition of disease. They aim to deliver top-notch integrated support and care to individuals above eighteen years old including susceptible older adults, adults with sensory and/or physical capability, and adults who have psychiatric illness (“Redbridge Community Health and Social Care Services (CHSCS)”, 2023)
Person-centred Care
We decided to provide him person-centred care. Our health care service was co-ordinated aiming to efficiently identify Mr. Wilson’s physical, mental, social, behavioural requirements. When integrated care services are implemented in a fashion and ecosystem that is perceptive to individuals and their goals, personal and social values and preferences (“Person-centred care”, 2023).
Individuals’ capacity to identify their needs:
We applied principles of Mental Capacity ACT to safeguard and empower Mr. Wilson as he showed a dearth of mental capacity to make decisions on their own about their medical intervention and care (“Mental capacity act 2005”, 2022).
As a healthcare professional, I communicated with Mr. Wilson’s family and informed them how ardent it was for Mr. Wilson to have a surgery. We received a written consent for surgery.
Evaluate local resources
Human Resources and Multi-disciplinary Team:
Redbridge HASS has four multi-disciplinary committee. Each team consists of occupational therapists, social workers, individual specialist (such as physiotherapist, rehabilitation, speck and language therapists), and nurses (“Redbridge Community Health and Social Care Services (CHSCS)”, 2023).
Our hospital decided to form a multidisciplinary team for Mr. Wilson, consisting of doctors, cardiologists, nurses, stroke specialist nurses, diabetologists, anaesthesiologist, occupational therapist, pathologists, radiologists, dieticians, psychiatrists, clinical psychotherapists, and physiotherapists (Chiu et al., 2021).
Cardiac Service and Cardiac rehabilitation psychology service:
Cardiac rehabilitation psychology service offered by CHSCS can be beneficial for Mr. Wilson. This service is a person-cantered approach, tailored on the basis of patient’s need for their best possible interest. The cardiac psychotherapists deal with people, above the age of eighteen, who have experienced critical cardiac events such as ischemic stroke. Cardiac rehabilitation psychology service provides psychological inputs, education and awareness, and rehabilitation to such individuals. The psychologists provide top-notch service to individuals with psychological ailments such as anxiety disorder, depression, major depressive disorder. They also people in overcoming trauma, post-operative trauma, shock of disease diagnosis, change in lifestyle, and many more (“Cardiac rehabilitation psychology service”, 2023; “Cardiac Service”, 2023).
Diabetes Service:
The Diabetes Service of CHSCS provides specialist assessment based on evidence. They curate care planning for diabetes mellitus patients and provides advice on clinical management to carers and patients. The Diabetes Service also structure and provides education courses to patients, their family members, and care givers. In addition, they arrange training programmes for healthcare professionals to keep them updated and upskilled. Most importantly, they provide consultative service to healthcare providers (“Diabetic Service”, 2023).
BHR Integrated Discharge Hub:
The “Barking Havering and Redbridge (BHR) Integrated Discharge Hub” aims to co-ordinate timely and safe discharge of patients from hospital. They offer single, integrated, and trusted report on hospital discharge. In addition, they enable best outcomes of patients; and offers positive and personal discharge experience. Finally, they deliver the best chance for individuals to heal and recover with retaining utmost autonomy (“BHR Integrated Discharge Hub”, 2023)
Financial Support
The council of “London Borough of Redbridge” provides services for support and care. The council has the responsibility to examine anybody who need support and care. The council also offers information regarding available support and services for patients. In addition, they offer a carer allowance for individuals who are family and/or unpaid carer (2023).
Technological aids
“Remote patient monitoring tools, wearables, medical mobile apps, custom healthcare applications bring great benefit in monitoring remote and bed-ridden patients. However, best of our knowledge, no such technological aids are provided by CHSCS .
Equipment
CHSCS provides special equipment to children and young adults for their special need. However, such facilities aren’t available for older adults or patients above 60 years.
Communication
Communication plays a crucial role in understanding patient’s problem, their feelings and thoughts, and what they are going through. I carefully listened to Mr. Wilsons problems, as it is a pivotal part of communication. I empathised with his feelings, as he was worried about his health status. When he came to know that he would undergo a surgery, he instantly felt depressed and anxious. Intrusive thoughts started haunting him. I comforted him, saying that our hospital aims to provide best care for every individual that led to speedy recovery.
Communication is also helpful to support, motivate, appreciate, and empower patients, as well as team-members and other healthcare professionals. Since we decided to create a multi-disciplinary team, I conveyed patient’s need to my team-mates. All of us agreed upon committing to patient requirements, while upholding best clinical practice. We jointly designed a care plan and implement it (Lee, 2023).
I and my team-members mostly communicated through verbal and written mode communication. Verbal communication helped create healthy relationship with Mr. Wilson, his family members and friends, and my colleagues. Verbal communication helped me have clear understanding of the problem Mr. Wilson was facing. He conveyed his thoughts and feelings to me without hesitations through verbal communication (Lee, 2023).
Body language is a form of non-verbal communication. A positive non-verbal communication helps ease worries, anxiety, and physical discomfort. It may also boost patient confidence and help them recover fast (Lee, 2023).
Finally, we employed written mode of as it helped is keeping personal records, medical records, design care plan, issue newsletters, write medical prescription, assigning duties, present a notice, and a lot other important thing. We emphasised maintaining accuracy, clarity, and legibility while communicating in written form. Furthermore, we shared sensitive information regarding illness, diagnosis of disease, care and treatment requirements through written mode of communication, while maintaining utmost confidentiality about patient’s information (Lee, 2023).
While providing healthcare information to the patient, we used both verbal and written mode of communication. We made sure to communicate with them in simple language, without using technical or jaw-breaking medical terms (Lee, 2023).
Leadership
As discussed above, we worked in a team to provide interprofessional care. As a team leade, I played crucial roles by attain consistency and continuity of treatment and care. My responsibility was mobilising, motivating, and empowering other team members. In addition to that, my duty was to monitor and scrutinize patient treatment process, controls quality of work, manage resources, manages time, solves problems, reports work progress, resolve conflicts, and communicate changes. As team-leaders I successfully communicated targets and goals, set objectives regarding patient care and healthcare service (Barry et al., 2021).
As democratic team-leader, I aim to treat everyone equally and consider the valuable opinions of other team-members. I relentlessly support them, listen to their problem, and motivate them to work better. At the same time, I keep an eye on the safety, health, and wellness of my team-members (Barry et al., 2021).
Part TWO
Explanation on own involvement in the different person-centred assessments used to define an individual’s care pathway:
Person-Centre Care:
An integrated care is defined as an outlook by which health care service is co-ordinated aiming to efficiently identify a person’s physical, mental, social, behavioural requirements. When integrated care services are implemented in a fashion and ecosystem that is perceptive to individuals and their goals, personal and social values and preferences, in a system that reinforces healthy health care provider-patient communication and relationship; and empowers people obtaining health care (“Person-centred care”, 2023).
Offering Support to an Individual:
To provide support to an individual, the health care professionals employ five pivotal counselling skills. The support begins with active listening, followed by active responding. Secondly, the healthcare provider should actively ask questions to continue an active yet empathetic conversation. The third key point is the ability of the healthcare provider to interpret information shared by the client. The final yet two crucial skills are trustworthiness and empathy (“5 effective counselling skills and techniques: ASU Online”, 2022).
Applying principles of Mental Capacity ACT:
The “Mental Capacity Act” (MCA) was constructed to safeguard and empower individuals who may show a dearth of mental capacity to make decisions on their own about their medical intervention and care. MCA applies to individuals who are at least sixteen-years-old or above. It encapsulates the day-to-day decision that includes what to buy, what to wear, or how to take a leap forward that changes life. The principles of ACT are described below
First Principle: A Boldness of Capacity:
Every adult holds the right to make their own decision. They must be presumed to have capability and adeptness to make their decision unless it is given otherwise. The healthcare provider cannot presume that the patient is incapable of making their decision on their own just because they have certain medical issue or disability (“Mental capacity act 2005”, 2022)
Second Principle: Patients should be given support to make their own decision:
An individual should be offered every possible aid before they fail to make their own decision. If a paucity of their decision-making ability is determined, it is still essential that the healthcare providers indulge the person as much as possible while making decision about themselves (“Mental capacity act 2005”, 2022).
Third Principle: Unwise Decision:
An individual holds the right not to be regarded as lacking capability just because they made a decision that seem “unwise” to other people. Therefore, everyone’s values, preferences, beliefs should be respected, though they may not match with others (“Mental capacity act 2005”, 2022).
Fourth Principle: Best Interest:
Anything done on behalf or for an individual who is mentally incapable should be done for that person’s best interest (“Mental capacity act 2005”, 2022).
Principle 5: Less Prohibitive Opinion:
The person who is making a decision, on behalf of an individual who lacks mental capacity of making decision, should avoid intruding with the other person’s freedom of action or rights (“Mental capacity act 2005”, 2022).
Applying principles of Person centre care:
The principles of person-centre care include, respecting the person, treating individuals with dignified manner, understanding individual experience and goals, preserving confidentiality, providing responsibility, and co-ordinating care (Kuluski et al., 2020).
Respecting the Person and Their Values:
It is essential to get to know the individual and identify their unique attributes and qualities. It is also important to understand their personal values, personal and social beliefs, opinions, and boundaries. It is crucial to understand these aspects and integrate them to the personal care plan (Kuluski et al., 2020).
Treating Individuals with Dignified Manner:
Every individual deserved to be treated with respect. But in person centric treatment plan, it is also important to communicate to the patient respectfully and value their inputs. The health care provider must maintain the patient’s dignity and refrain from judgement or shaming (Kuluski et al., 2020).
Information and Education:
Oftentimes, patients express their concern that their health care providers incompletely informed them about their health condition and disease prognosis (Kuluski et al., 2020). Hospital needs to focus on three areas:
To begin with, the health care professional must share information with the patient regarding the clinical status, prognosis, and progress of the disease. In addition, the patient must be informed about the process of care. Finally, the care providers must share information with the patient regarding self-care, autonomy, and progress of disease recovery (Kuluski et al., 2020).
Physical Comfort
For a patient, the level of physical comfort is crucial. Is these leaves a significant repercussion on their healing experience. Patients often consider three areas to be important to them: Firstly, management of physical pain; secondly, help with day-to-day activities and needs; and finally, the environment of the hospital (Kuluski et al., 2020).
Understanding Individual Experience and Goals:
It is crucial to develop a successful and sustainable plan for patient care. Therefore, it is essential to know their current conditions, feelings, thoughts, state of mind, as well as their goals for the future. It will assist the health care provider secure a clear understanding about the patient and their requirements (Kuluski et al., 2020).
Involving Family and Friends:
Family and closed ones play a crucial role in person-cantered care approach. As the patients often gets support and assistance from family and friends on day-to-day basis, especially after hospital release. Sometimes, they play the role of caregiver. It is also important to involve family and closed ones in decision making (Kuluski et al., 2020).
Continuity and Transition:
Some patients worry about their capability to take care of themselves after hospital discharge. Therefore, patients should be provided complete information about their medication, dietary needs, physical limitations. In addition, the health care providers must co-ordinate and design ongoing treatment plans, and provide services accordingly after hospital discharge of patients (Kuluski et al., 2020).
Preserving Confidentiality:
Another principle of person cantered care is to maintaining confidentiality. This not only helps build mutual trust and respect, but also create a healthy professional relationship and a positive environment for treatment. It is also important to know what information the patient wants to be shared with their family, other healthcare professionals, and close ones (Kuluski et al., 2020).
Providing Emotional Support and Responsibility:
A person-cantered care approach aids the patient executes many day-to-day chores as they can solely by themselves. The principle is to not patronizing a person’s ability just because he or she has certain mental incapability. The help care provider should motivate the patient to enhance their skills and abilities, and encourage them try their hands on new skills. This motivation and support boost patient’s confidence about themselves and their potentials. However, the health care provider, must recognise the boundaries of their patients (Kuluski et al., 2020).
Co-Ordinating and Integration of Care:
The health care providers need to regularly co-ordinate among themselves to make recovery as untroubled and productive as possible. This is typically applicable for individuals obtaining diverse types of care concurrently. In such cases, an unidentified plan may give rise to anxiety, stress, and bafflement; and may obstruct the pace of patient recovery (Kuluski et al., 2020). Patients determined 3 areas where care coordination (Kuluski et al., 2020) may lessen the feelings of susceptibility: One, clinical care co-ordination Two, co-ordinating support and auxiliary services Three, co-ordination in front-line health care services.
Access to Care:
It is important to inform patients that they can access health care when required. Emphasising predominantly on ambulance service and availability are crucial, especially for elder patients (Kuluski et al., 2020).
Effective communication starts with keen listening and empathetic communication. In person-cantered care approach, respecting individuality, rights, choice, privacy, independence, and dignity is one of the key aspects. These parameters help build honesty, mutual trust, and a healthy professional relationship between patient and the healthcare provider. Person-cantered care also means considering patients or clients as an equal partner in the ecosystem of treatment and healing. Therefore, the starting point of person-centred care approach is personalization which means all patients must be heard by the health care professionals. The patients should be treated with kindness, respect, and empathy. Person-centred care plan involves a series of conversations between the health care provider and the patient. Then they together agree upon actions and mutual goals (Kuluski et al., 2020).
Instead of providing advice and instruction, the person-centred approach motivates the patients to get a clear insight of their own goals (Kuluski et al., 2020).
Assistance from health care providers devoted to work in partnership with clients or patients is very essential in person-cantered care approach. It helps the health care provider and the patient to collaboratively work and search the right kind of information in the scientific way right when it needed. In this approach, a room for detailed patient-education and understanding is created. The patient obtains complete information about their treatment plans, disease condition, prognostication of disease, and possible outcomes (Kuluski et al., 2020).
A better and in-depth patient-education helps patient in decision making regarding their treatment care plan. In addition, patient decision, that are evidence-based, can play crucial role for helping patients comprehend the care options obtainable to them. This information can be very efficient if they are utilized in the right way (Kuluski et al., 2020).
The 6 C’s maintained in healthcare are care, compassion, competence, communication, courage, and commitment (“The 6 Cs of care”, 2023). To begin with, care is the central of healthcare. The care healthcare professionals offer assists the patients improve their health. Care, in general, helps create a physically healthy community who are enriched with fundamental knowledge surrounding health and sanitation. While providing care, compassion plays a crucial role. Compassion is defined by who care is provided through empathy, dignity, and respect. According to National Health Services, UK, compassion can often be illustrated as intelligent kindness. It is core to how patients and a community perceive their treatment and care. Competence also plays an essential role in healthcare. Competence is defined by the ability to understand a patient’s personal and social needs and choices. It ensures autonomy of patients and providing relentless empowerment (“The 6 Cs of care”, 2023).
Furthermore, communication is key to develop and maintain a caring, yet professional relationship. Communication means having conversation with patients and their families, listening to their needs and requests, and employ them while providing care. It also means, no decision about a patient should be made without the opinions of the patients. Moreover, communication skills is essential for a healthy, professional, yet joyous work environment. It not only benefits the patient, but also ensures healthcare workers’ wellbeing and health (“The 6 Cs of care”, 2023).
Finally, courage and commitment are two important components of 6 Cs. Courage enables the healthcare professionals to do the right things for patients and community. Commitment means ensuring best quality healthcare, providing patient support, and upholding professional ethics. Commitment also means a relentless effort in making a physically healthy community (“The 6 Cs of care”, 2023).
Here is an example of employing 6 Cs, ensuring best professional and ethical practice. A 60-year-old woman has been admitted to the hospital with low mood, forgetfulness, low appetite, and frail memory. The healthcare professionals observed her vital signs. The doctor had a conversation with her to know what she was feeling. The woman was very tearful when she was speaking to the doctor. The doctor offers her tissue paper to wipe her tears and listens to her problem with great eagerness and empathy. The doctor also talked to her family members to know about other issues, current, and existing medical problems. With the help of PHQ-9 tool the patient’s depression score was assessed. Then doctor doesn’t give his own judgements, advice, or instruction to the patient or her family member. Instead, he provides autonomy to the patient to know what mind of treatment she wants. She was informed about her newly diagnosed mental illness, i.e., depression, and its potential underlying causes. After getting to know the patient’s choice, both the patient and the doctor agreed upon designing a person-centred care plan (“The 6 Cs of care”, 2023).
Another example is, treating a cancer patient. He needed chemotherapy. Although it was the right thing to do at that point, however, due to personal and religious beliefs the patient and his family members refused to receive chemotherapy. We had to respect their choice by not providing chemotherapy (“The 6 Cs of care”, 2023).
Provide Competent and Autonomous Leadership In Information Sharing Within A Multidisciplinary Team In Own Settings Towards Meeting Different Individuals’ Care Needs:
How to Share Information Within a Team and Why is it Important:
There are seven golden rules of information sharing. To begin with, “Data Protection Act” does not prevent a healthcare professional from sharing information, but offers a fundamental rule to make sure that personal information of a living individual should not be shared inappropriately. If consent is not obtained, the healthcare provider must respect the choice of the patients and their family members. In addition, safety and well-being of the patients and their family is a paramount. Therefore, information sharing must not bring harm to them (“Information sharing every day in Health & Social Care”, 2023).
Secondly, openness and honesty with the patients and their family and closed ones about information sharing is a paramount. They must be informed beforehand what, why, and with whom the information could be or will be shared if necessary. The information can only be shared upon receiving their approval. Otherwise, it will be inappropriate and unethical (“Information sharing every day in Health & Social Care”, 2023).
Thirdly, when it is necessary to seek advice regarding patient for the treatment, it is recommended to keep confidentiality of the patient (“Information sharing every day in Health & Social Care”, 2023).
Finally, the healthcare provider must ensure accuracy, timeliness, relevance when sharing information. Information can only be shared when necessary. At last, but not least, it is crucial to keep a record of shared information, in addition with why, when, how, and with whom it was shared (“Information sharing every day in Health & Social Care”, 2023).
Demonstration on Safe and clinically effective practice within own professional boundaries when communicating with different service users and staff in health, care or support service:
Demonstrating Professionalism as Health Care Professionals:
Professionalism in health care setting is demonstrated by maintain central values of integrity, advocacy, responsibility and accountability while offering top-notch care and high-quality treatment to the patients. Health care professionals showcase their skills by staying adhered their professional roles, upholding ethical standards and best standard, showing appropriate outlook, and expressing respects towards others (Cao et al., 2023).
Some of the crucial ways to showcase professionalism at health care environment include effective communication, showing positive attitude, treating patients with compassion, offer top-notch treatment and care, work collaboratively with others, remain responsible for own actions, dressing professionally, staying knowledgeable regarding on-going standards for stop-notch treatment practice, and maintaining highest standard of ethics (Cao et al., 2023).
Having impressive communication skills is a must when it comes to healthcare settings, it helps the health care professionals offer sufficient care and lessen mistakes when they are discharging their responsibilities. Health care professionals can properly communicate with patients by well elaborating procedures and providing instructions using simple words, without using medical or scientific jargons. Moreover, a good communication skill can be beneficial while working with other members of healthcare sectors, especially when working collaboratively in person-centred care plan (Cao et al., 2023).
A positive attitude can help healthcare professional handle challenges more efficiently. Healthcare sector has a fast-paced work environment where the professionals need to make rapid decision on the face of emergency and unprecedented risks. In fact, patients’ response well when the healthcare professional show positive attitudes (Cao et al., 2023).
Attending patients with compassion is another crucial parameter for best professional practice in healthcare sector. Besides offering physical care, healthcare professionals also offer patients emotional support. Compassion, empathy, and candour aids in speedy disease recovery and may also lead to better patient outcome (Cao et al., 2023).
For healthcare professionals, it is essential to deliver top-notch treatment and care to demonstrate better professional practice in healthcare settings. Health care professionals must follow empirical and evidence-based treatment plans and guidelines for overall practice. It is also helpful while designing a patient-centred care plan (Cao et al., 2023).
Although health care professionals may have to work individually, however, more often than not, they have to work in a collaborative environment in the presence of different specialists, doctors, nurses, general surgeon, pathologists, radiologists, counsellors, and others. Working in a team means offering help hand, support, motivation, and guidance to other team-members. Furthermore, it is necessary for healthcare professionals to be more reliable, adaptable to changes, supporting, and empowering while working collaboratively in a team. A better collaboration and healthy team not only reinforce better integration and co-operation of care and treatment plan, but also enhances patient outcome and create a positive environment for healthcare (Cao et al., 2023).
Role of a Team Leader:
As discussed above, healthcare professionals often work in a team to provide interprofessional care. Interprofessional care is a pivotal part of healthcare system. The interprofessional care team leaders play crucial roles to attain consistency and continuity of treatment and care. In brief, team-leaders are regarded as 1 st wave management. The are responsible for mobilising, motivating, and empowering other team members so that they can collaboratively deliver an effective and high-quality health services. However, team-leaders do not have the permission to change plans or direct them. Neither they can re-design and/or build team by recruiting new team-members or laying off some of them (Barry et al., 2021).
A democratic team-leader treats everyone equally and consider the valuable opinions of other team-members. A democratic team-member is also very supportive, motivating, and empowering. Aside of the afore mentioned jobs, a team leader monitor and scrutinize projects, controls quality of work, manage resources, manages time, solves problems, reports work progress or newly made decisions, resolve conflicts, and communicate changes. Team leaders communicate targets and goals, they set objectives, lead and organise team meetings, disseminate feedbacks, pitches new ideas, etc. They clearly instruct responsibilities and deliverables or each team-members by employing their organizational skills (Barry et al., 2021).
In addition, they effectively communicate with patients, patient’s family members and friends, and other healthcare professionals present in the team. Furthermore, a team-leader manage operations and admins. They also play a key role in co-ordinating and integration of care by the showcasing their excellent communication and plan management skills. Finally, they care for the health, welfare, and safety of her/his team-members (Barry et al., 2021).
Communication:
Importance of communication:
Communication plays a crucial role in understanding patient’s problem, their feelings and thoughts, and what they are going through. Mindful listening is a pivotal part of communication. Another crucial component of communication is questioning without judgement. In short, patient-healthcare provider communication help understand patient’s needs, personal and social choices, and beliefs (Lee, 2023).
Although a healthcare professional may deal a patient alone, but in most cases, they have to work in a team. Therefore, effective communication is also important to convey patient’s need, communicate patient’s information when consented, design care plan and implement it, seek help, resolve conflict, update work progress, discuss change in patient treatment and care plan when needed, jointly take decision, etc. Communication is also helpful to support, motivate, appreciate, and empower team-members and other healthcare professionals (Lee, 2023).
There are different modes of communications, including verbal, non-verbal, formal, and written communication. Verbal communication helps create healthy relationship with patients, their family members and friends, and colleagues. One can have clear understanding of the problem the patient is facing by verbal communication (Lee, 2023).
Body language is a form of non-verbal communication. According to WHO, healthcare professional’s body language plays a critical role in the way patient interpret information and perceive care. A positive non-verbal communication helps ease worries, anxiety, and physical discomfort. It may also boost patient confidence and help them recover fast (Lee, 2023).
Written communication has essential function is healthcare settings. It helps keeping personal records, medical records, design care plan, issue newsletters, write medical prescription, assigning duties, present a notice, and a lot other important thing. In addition, accuracy, clarity, and legibility are typically important while communicating inwritten form. The written document may describe detailed information regarding treatment and care plan, dosage of drugs, timings of delivery, alteration in ongoing regime, etc. Written communication should be made in easy language and one must avoid using jargons in it (Lee, 2023).
Formation communication is a way of speaking that is predominantly utilized in professional settings. Formal communication is crucial for sharing sensitive information regarding illness, diagnosis of disease, care and treatment requirements (Lee, 2023).
In conclusion, effective communication help to exchange instruction and clear information based on the requirement of treatment and care. It ameliorates care services and lessening the chances of complaints. It creates a more open and transparent environment. It offers direct and indirect support and empowerment to the patients, their family members, and colleagues. Communication is a key to develop positive relationship, build trust, enhance self-confidence, uphold professional ethics (Lee, 2023).
Analyse own capacity for positive and person-centred risk-taking when supporting an individual to maintain their own identity to meet their ongoing care needs:
Communication for Visually Impaired Person:
Recently, a 55-year-old man with visual impairment came to the hospital. He is suffering from respiratory illness. After having a conversation with him, I, a healthcare professional, diagnosed his disease and noted down the symptoms of his ailment. Since, he is visually impaired we provided him an audio record that mentions his disease, symptoms, treatment plans, medicine dosage and timings. We also offered him a recording on how he needs to take care for his respiratory illness. We also talked to his family members who will take care of him after hospital discharge. We described them his disease, symptoms, treatment plans, medicine dosage and timings, and other care plans (Lee, 2023).
Communication for Person Affected by Auditory Impairment:
The other day, a 40-year-old patient with auditory impairment was admitted to the hospital with severe hypoglycaemia. We provided her care plans with the help of sign language. We handed her a written template mentioning care, treatment plant, Do’s and Don’ts for hyperglycaemic condition. We then communicated to his family members who will take care of him after hospital discharge. We described them his disease, symptoms, treatment plans, medicine dosage and timings, and other care plans (Lee, 2023).
Reference
Barry, E. S., Bader-Larsen, K. S., Meyer, H. S., Durning, S. J., & Varpio, L. (2021). Leadership and followership in military interprofessional health care teams. Military Medicine, 186(Supplement_3), 7–15. https://doi.org/10.1093/milmed/usab118
BHR Integrated Discharge Hub (2023) NHS choices. Available at: https://www.nelft.nhs.uk/bhr-integrated-discharge-hub (Accessed: 14 October 2023).
Cardiac rehabilitation psychology service (2023) NHS choices. Available at: https://www.nelft.nhs.uk/services-cardiac-rehabilitation-psychology/ (Accessed: 14 October 2023).
Cardiac Service (2023) NHS choices. Available at: https://www.nelft.nhs.uk/services-redbridge-cardiac-service (Accessed: 14 October 2023).
Chiu, C.-C. et al. (2021) ‘Multidisciplinary care after acute care for stroke: A prospective comparison between a multidisciplinary post-acute care group and a standard group matched by propensity score’, International Journal of Environmental Research and Public Health, 18(14), p. 7696. doi:10.3390/ijerph18147696.
Diabetic Service (2023) NHS choices. Available at: https://www.nelft.nhs.uk/services-redbridge-adult-diabetes (Accessed: 14 October 2023).
Lee, E. (2023, April 19). Effective communication in health and Social Care. CPD Online College. https://cpdonline.co.uk/knowledge-base/care/effective-communication/
Mental capacity act 2005. Social Care Institute for Excellence (SCIE). (2022). https://www.scie.org.uk/mca/introduction/mental-capacity-act-2005-at-a-glance
Person-centered care (2023) CMS.gov. Available at: https://www.cms.gov/priorities/innovation/key-concept/person-centered-care (Accessed: 14 October 2023).
Redbridge Community Health and Social Care Services (CHSCS) (2023) NHS choices. Available at: https://www.nelft.nhs.uk/community-health-and-adult-social-care-service/ (Accessed: 14 October 2023).
Will I have to pay for my care (2023) Adult care. Available at: https://adultcare.redbridge.gov.uk/pay-for-my-care/ (Accessed: 14 October 2023).
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