CHCAGE001 Facilitate the Empowerment of Older People Assessment Answer

ASSESSMENT OVERVIEW

ABOUT YOUR ASSESSMENTS

Assessment Task 1: Written questions

You must correctly answer all questions to show that you understand the knowledge required of this unit.

Assessment Task 2: Case studies

You are to read two case studies and complete the questions for each.

Assessment Task 3: Role play

In this role play you will need to work with a new client and respond to their goals and aspirations. You are also required to answer a set of written questions after the role play is complete.

Assessment Task 4: Project

This task follows on from the role play at Assessment Task 3. You are to do a safety check on a real bathroom, assuming the bathroom is Brenda’s, and determine aids and modifications that should be made to allow her to continue living independently

Assessment Task 5: Workplace project

You are to work with a real aged care client to determine ways in which they can be empowered and achieve their goals and aspirations. Part of this task requires your assessor to observe your interactions with your client, and the other part requires you to complete a detailed client report of your experiences.

Assessment Task 6: Supervisor report

Your workplace supervisor is to complete a report that confirms your ability to demonstrate specific skills and knowledge required of this unit.

1. Written questions

2. Case studies

3. Role play

4. Project

5. Workplace project

6. Supervisor report

Agreement by the student

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.

Have you read and understood what is required of you in terms of assessment?

◻ Yes

◻ No

Do you understand the requirements of this assessment?

◻ Yes

◻ No

Do you agree to the way in which you are being assessed?

◻ Yes

◻ No

Do you have any special needs or considerations to be made for this assessment? If yes, what are they? 

◻ Yes

◻ No

Do you understand your rights to appeal the decisions made in an assessment?

◻ Yes

◻ No

ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1

Name: ANIL GEORGE

Date of birth: 28/03/1992

Student ID:

Unit:

▪ CHCAGE001 Facilitate the empowerment of older people

Student to complete

Assessor to complete

Assessment Task

Resubmission?
Y/N

Student
initials

Sufficient/
insufficient

Date

Written questions

NNNN

ASSESSMENT TASK 1: WRITTEN QUESTIONS

Task summary:

▪ This is an open book test – you can use the Internet, textbooks and other documents to help you with your answers if required.

▪ You must answer all questions correctly.

▪ Write your answers in the space provided.

▪ If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.

▪ You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

a) Aged care service delivery models

Briefly describe each of the following:

▪ High-level residential care

a residential aged care institution that provides rising care for adults who require a lot of assistance with daily tasks like eating, dressing, etc.

▪ Low-level residential care

Automated Customer Account Transfer (ACAT), formerly known as Hostel Care, evaluates individuals who require accommodation, meals, wash clothes, room cleaning, personal services, and possibly nursing care.

▪ Collocated residential care

For elderly persons who are incapable to live freely in their own homes, a variety of care and housing alternatives are available.

▪ Home and Community Care (HACC)

With the help of the HACC programme, which is exclusively available in Western Australia (WA), you can maintain your independence at home for a considerable amount of time.

▪ Community Aged Care Packages (CACP)

An array of personalized support services and other forms of help are supplied to you at your residence as part of a community aged care package (CACP). You should first be determined to require low grade care by a residential aged care service (ACAS) in order to get this service. An array of private services and other forms of help are supplied to you in your residence as part of a Community Aged Care Package (CACP). You should first be determined to require low level care by the Aged Care Assessment Service (ACAS) in order to obtain this service.

▪ Extended Aged Care in the Home (EACH)

Programmes of care for fragile older Australians to enable them stay at home are carefully created and coordinated as part of prolonged elderly care in the home.

▪ Consumer-directed care

Consumer Directed Care (CDC) is a method of providing care that allows patients mobility and option.

▪ Palliative care

With a life-limiting disease, palliative care programmes enable patients to live as completely and peacefully as possible. Through a variety of specialised activities, where people are recognized in both life and in death, residents and family are helped at this time.

▪ Respite care

By providing you and your caregiver with a brief pause, respite care supports both of you. It can assist in giving you and your caregiver the time and room to complete tasks on your own. 

b) Support services

Identify three different types of agencies that can assist with support services for those who are ageing.

Government-funded aged care services include in-home care (care in your home), residential care in aged care (nursing) homes, and short-term care such as respite care.

Identify three different referral networks that can assist with support services for those who are ageing.

Dementia Support Australia

Australian Aged Care Quality Agency

Making a Complaint - Aged Care Quality and Safety Commission

Growing older is the practice of ageing. Skin loses elasticity and sags alongside hair loss and greying. Additionally, it also has an impact on the body's organs and processes, which slow down during the course of adulthood. Emotional changes are also a part of the ageing cycle. Good nutrition, consistent exercise, and a happy outlook are all parts of a healthy lifestyle. By increasing your feeling of community and fostering social connections, this benefits your general health and wellness.

The phrase "ageing in place" refers to senior citizens who continue to dwell in the home of their choosing as long as it is physically possible. Additionally, it entails having access to any assistance they might require as circumstances change.

Active ageing is a concept used to describe maintaining good physical, mental, and social health as one ages, as well as continuing to participate in one's family, peer group, and community. The process of maximising possibilities for health, involvement, and security in order to improve quality of life as individual’s age is what the World Health Organization (WHO) defines as ageing in place.

Palliative care is a strategy that enhances the quality of care for people and their communities who are dealing with a life-threatening disease by preventing and relieving suffering through into the accurate evaluation and diagnosis of pain and other physiological, mental, and spiritual issues.

There is a widespread belief in community that sex drive declines as one gets older, but research shows that this is not the case. All available research demonstrates that sexuality is a lifelong desire that is typically present in all people and continues throughout their lifespan.

Health factors are some of the issues that could arise in older. Men are more likely than women to avoid seeking medical help, at least until a disease has progressed.

Many older people have difficulty understanding higher-pitched voices and noises, have hearing impairment in crowded places, and commonly develop earwax buildup.

Your skin gets thinner and more fragile as you age, which can cause more lines.

Our bones lose mass and density as we age. Some people lose height! Others have a higher risk of fractures due to bone loss. Joints, tendons, and muscles may become less flexible and strong.

Changes in physical appearance may be difficult.

Changes in roles/tasks that people can manage can make them feel they have less to contribute.

Depression relatively common.

Humans all have unique values, attitudes, and ideas that we have cultivated throughout the course of our life. As community service professionals, we frequently deal with vulnerable individuals as well as those who might lead unconventional or inappropriate lifestyles. In such a setting, I won't pass moral judgments on what is good and wrong for other people, and I'll always speak with and respond to clients in a professional manner, regardless of what you may think of their actions and morals.

Identify three stereotypes related to ageing.

1. Loneliness
2. Memory loss
3. Unable to drive

Identify three myths related to ageing.

1. As you age, your ability to learn often stops.
2. Older people like being alone
3. Withdrawing from the outside world is a part of aging.

Social devaluation is the belief that an individual is worth less than other members of the group or society. The effect on a person's needs, psychology, and care can be rather significant because they are devalued and hence treated with less respect. The result is that they are overlooked and not valued for what they actually are or could be. The entire society may be impacted by this, not just the individual. Because the group may suffer as a result of undervaluing that individual, society may suffer. In other words, the group has a better probability of success if the individual is evaluated more favourably in terms of their values or accorded more value upon first meeting them.

Yes, i believe Glynnis adhere some roles and responsibilities. The nursing profession depends heavily on written and verbal communication.

 I will not allow the client to do so, even if they forced then I will consult with the higher authority about it.

· Sharing personal information

· Keeping secrets with or for the patient

· Breach of code of conduct

Staff turnover is common for a variety of reasons, including excessive workloads, stress, a lack of opportunity for career advancement, lengthy workdays, and unhappiness with pay.

· Take reasonable precautions to protect your safe and healthy workplace.

· Be open to working with your employer on any initiatives.

· Don't exploit something at work intended to promote safety, protection, or welfare out of malice or carelessness.

In its purest form and according to legal definition, duty of care refers to the obligation to refrain from doing anything that could clearly be expected to harm or injure another person. This calls for qualified personnel, secure facilities, and high-caliber patient practice in an aged care setting.

According to the code, a health care provider must deliver treatments in a secure and ethically manner, disclose issues about the behaviour of other providers, refrain from misleading patients, and refrain from financially exploiting patients.

Australia's federal anti-discrimination laws are contained in the following legislation: Age Discrimination Act 2004. Disability Discrimination Act 1992. Racial Discrimination Act 1975.

· Denying your candidacy on the grounds of your sexual preference.

· Staff members making offensive remarks concerning your race or religion.

· Trying to evict you or ending your lease due to alleged mental health problems

I can share the experience but need to consider the confidentiality of the client. One cannot share the client’s information without their consent. For us it’s just a topic to discuss but for client it’s the matter of privacy related to his life. So before discussing any case, think twice.

· Physical security should be addressed,

· Documented information security should be provided,

· Encrypted email should be provided, etc.

· Be Specific About How Data Will Be Used.

· Discuss the disposal of information.

The main component of Australian law governing the use of private information is the Privacy Act 1988 (Privacy Act). This covers both the government public and private sectors' acquisition, usage, storage, and release of personal information.

Bringing information or data in front of public is the process of disclosure but sometimes need to be disclosed. Like when-

1). The patient is not in the state of consciousness to tell about himself.

2) In Police investigations.

Person-cantered care gives equal importance to patient decision-making. In other words, the patient has the right to choose the health professionals ' choices. It will make the client feel that he or she is also a part of the treatment.

· Through the fun activities

· Help them in connecting with others

Chronic disability, social exclusion, fatigue, loss of appetite that is unrelated to some other medical condition, guilt feelings, decreased energy, poor sleep, irritability or slowing down behaviour, reoccurring death thoughts, suicide plans, or a suicide attempt are among the common causes of disempowerment in older

Jeremy has dementia. He now ignores his personal hygiene and is incontinent. However, he will follow simple instructions.

By remaining calm, giving Jeremy moment to comprehend and react to you, using short, simple sentences, and helping to reorient him by explaining what you're about to do, who is about to consult, and their connection with this individual, personal care workers can inspire Jeremy's involvement and autonomy. Personal care workers should also avoid arguing, being patronising, and ordering people around. Instead, they should ask the questions that rely on appropriate body language and touch because this is a crucial part of encouraging involvement and autonomy.

Jaydia is very hard of hearing. He wears hearing aids that assist, but he still has difficulty hearing. He finds his deafness very socially isolating and tends to withdraw.

As a personal care worker, I will support Jaydia.

I could talk to him about his disability and make him accept the reality so that he will not get isolated. I could give instructions to use the hearing aids appropriately. It can make a change in his behaviour of isolation.

Hamish is dying of cancer. There is a treatment available, but he chooses not to go ahead with it saying that he does not wish to prolong his life. He decides he is going to travel and do some things he has always wanted to do but never has. He has planned a tandem sky dive and white-water rafting. He seems the happiest he has been since his diagnosis.

In my opinion, Hamish must do what he loves to do. Moreover, people live to see happiness of the world. But thinking ethically, he must undergo treatment which will give him more years to live in the world which will give him the opportunity to do more adventurous activities.

· Going to medical and personal appointments.

· The gathering of family members and friends.

· Taking part in leisure pursuits and large gatherings.

Getting inferior complex is the challenged I faced.

Support provided are:

1.changing disease load,

 2.rising healthcare and lengthy care costs,

3. and labour shortages

Physical

 Bruise, fear and anxiety, and unexplained injuries.

Psychological

Fear, depression, and loneliness.

Financial

Transfer of property without consent, suspicious withdrawal from bank account, and missing belongings

Sexual

 Internal injuries, bruises, and anxiety when near the abuser

Call the Elder Abuse Helpline (9am to 5pm, Monday to Friday) for free and confidential

advice for anyone experiencing elder abuse or who suspects someone they know may be

experiencing elder abuse. Phone 1300 651 192 (Queensland only) or 07 3867 2525 (rest of

Australia).

Harry has a fall during one of his walks. You help him up and assist him back to his room.

He appears to be okay but is shaken.

Supervisor needs to be aware so that they can give instructions (for example, call a doctor, arrange for regular observations and so on). Incident needs to be investigated to find out why Harry fell and put measures in place to prevent it happening again.

This is a best practise since it guarantees that the elderly have their choice and freedom and will not be violated. Reporting situations as they happen is crucial and necessary. Reporting is more about spotting potential workplace problems than it is about assigning blame.

Elsie saw Harry fall. She comes up to you and starts asking questions about Harry. ‘Why did he fall?’, ‘Why does he walk so badly?’, ‘Did he have a hip replacement like I did?’

Hello Elsie. Harry will be okay, thank you for your concern. We all need to be careful when we walk so we don’t fall, don’t we? How is your hip getting along?’

Care approach

Definition

Person-centred approach

We discussed all the care options with Mrs. Brown and answered all the questions. At the end of the discussion, she decided that she would like assistance to shower but she will continue to clean her teeth and dress herself unaided. She said that she may need help with buttons sometimes.

Enabling/reablement approach

Through a time-limited, goal-oriented programme, reablement is a planned approach to community care and assistance for older people that attempts to help them re-establish daily living skills and community ties.

Rights-based approach

All types of discrimination in the pursuit of rights must be outlawed, prevented, and eliminated according to a human rights-based perspective. Additionally, it means that those who are most disadvantaged or marginalised and experience the greatest obstacles to exercising their rights should be given precedence.

Care approach

Example of how this can be provided

Person-centred approach

Example answer:

We discussed all the care options with Mrs. Brown and answered all the questions. At the end of the discussion she decided that she would like assistance to shower but she will continue to clean her teeth and dress herself unaided. She said that she may need help with buttons sometimes.

Person-centred approach

We discussed all the care options with Mrs. Brown and answered all the questions. At the end of the discussion, she decided that she would like assistance to shower but she will continue to clean her teeth and dress herself unaided. She said that she may need help with buttons sometimes

Enabling/reablement approach

Through a time-limited, goal-oriented programme, reablement is a planned strategy to community care and assistance for elderly adults that attempts to help them re-establish daily living skills and community ties.

Rights based approach

A rights-based strategy increases obligation' ability to fulfil their duties and motivates right holders to exercise their rights.

With the intention of finding and creating sustainability methods, the Encouraging Best Practice in Residential Aged Care (EBPRAC) programme was launched in 2007

Mabel lives at home alone. She is a very independent woman and enjoys working as a volunteer in the community and also runs an art class. Mabel fell and broke her shoulder. She needed surgery and spent ten days in hospital. Once she was clinically stable, she was worried about how she would manage at home as she had no family close by. She was told that she would be dependent on support for activities of daily living for up to two months while her shoulder repaired itself.

Mabel was very worried that she would have to remain in hospital for that time, however arrangements were made for her to be discharged from hospital and receive assistance at home until she was able to be independent once more.

A care plan was set up and was planned to go for six weeks at which time it would be re-evaluated. Care included showering, dressing, cleaning, transport to physiotherapy, occupational therapy, and meals on wheels.

At her review after six weeks Mabel has very happy with her progress. She was going back to volunteer work one day a week and planning to restart her art classes next week. She had cancelled the meals on wheels the previous week as she found she was able to cook for herself now. It was agreed that she no longer needed home support.

Traditional methods of care would have required Mabel to remain in the hospital until she was fully covered, which would have been delayed, increased her chance of contracting other diseases while there, and added to her problems with boredom. Being at home, however, makes healing simpler, provides comfort in one's own home and possessions, and reduces the risk of contracting an illness.

 International human rights law is often regarded as having its roots in the Universal Declaration of Human Rights. The 1948-adopted UDHR served as the model for numerous worldwide human rights treaties that are now enforceable by law.

The most frequent forms of prejudice are being rejected for a job, being neglected or treated cruelly, and hearing ageist jokes.

What do I need to hand in for this task?

Have I completed this?

Your answers to each question

□

ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 2

Name:

Date of birth:

Student ID:

Unit:

▪ CHCAGE001 Facilitate the empowerment of older people

Student to complete

Assessor to complete

Assessment Task

Resubmission?
Y/N

Student
initials

Sufficient/
insufficient

Date

Case study 1

Case study 2

ASSESSMENT TASK 2: CASE STUDIES

Task summary:

You are to read the case studies and complete the questions that follow.

Case Study 1: Marta

Marta is suffering from dementia that is caused by a lifetime of alcoholism. She lives at home with her husband Bill, who also drinks a lot of alcohol. A HACC worker visits three times a week.

Today her HACC worker notices bruises on Marta’s arms. This is the third time this month that she has had bruises. When she asks Marta about them, she just looks ahead and says nothing, humming in her normal way. When she asks Bill what happened he says, ‘I dunno – silly old cow keeps falling over. She was probably drunk again and fell out of bed.’

The worker looks at the bruising pattern. She thinks that it looks more like someone has grabbed Marta very hard.

Because unintended bruises frequently cover bony prominences like the knee caps, forearms, legs, and forehead, the employee can determine whether the injury was intentionally caused by looking at the sequence of bruises. Intentional injuries typically result in bruises on softer areas like the legs, abdominal muscles, thighs, cheekbones, and genital tract regions. Marta's hands have obvious grab scars on them in this instance, and she did not get these injuries simply rolling out of bed. The bruises would probably only be on one side of Marta's body if she had fallen out of bed.

Marta's hands have obvious grab scars on them in this instance, and she did not get these injuries simply rolling out of bed. The bruises would probably only be on one side of Marta's body if she had fallen out of bed.

The employee should take meticulous note of the specifics, including the position, look, and pattern of the bruises, and have them documented as proof. He ought to let the boss know. Additionally, he needs to make sure that his activities respect Marta's rights and preferences.

Marta may be directed to a support organisation like Seniors Rights Victoria Assistance. It helps elderly individuals who are being harmed or endangered, and it protects their freedoms, respect, and autonomy.

Talk to the supervisor

Undertake counselling and debriefing

Privacy legislation

Code of ethics related to confidentiality

Report to higher authority to prevent any harm to Marta’s dignity. Actions should be taken so that repetition of such incidents would not happen.

What do I need to hand in for this task?

Have I completed this?

Your answers to this case study

□

Case Study 2: Catholic service

The Catholic service in your care facility has been changed from Tuesdays to Thursdays – the priest is not able to attend on Tuesdays anymore.

Unfortunately, the service now clashes with the time that clients are able to go out for coffee in the local town. The clients are taken to the coffee shop nearby and are also able to walk around the town and do a little shopping if they wish.

The Catholic clients are very annoyed that they can no longer go on their coffee excursion. It’s not their fault that the priest has needed to change arrangements!

When something about it is said to a staff member, the staff member says, ‘Well, you don’t have to go to church! I’m sure God will agree that drinking a delicious cup of coffee is much more important than listening to the priest. The priest probably won’t care anyway!’

Later that same week, one of the clients overhears a couple of the workers making fun of the Catholic clients about their situation, and how they are putting a church visit above coffee and shopping.

Yes, discrimination against Catholic customers exists. They are quite free to enjoy going out for coffee or shopping in addition to attending church. The facility is responsible for locating a substitute priest who can make it to service on Tuesdays. But the service member behaved disrespectfully and devalued the inhabitants' faith in God instead of providing for them.

Talk to the priest about the issues facing Catholic clients and decide on a different time to go out for tea or shopping that would work better for everyone.

Give the customer a copy of the client compliance rules and clarify the compliance procedure; cite the manager; pay attention to their concerns; and suggest potential remedies.

What do I need to hand in for this task?

Have I completed this?

Your answers to this case study

□

ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 3

Name:

Date of birth:

Student ID:

Unit:

▪ CHCAGE001 Facilitate the empowerment of older people

Student to complete

Assessor to complete

Assessment Task

Resubmission?
Y/N

Student
initials

Sufficient/
insufficient

Date

Role play

ASSESSMENT TASK 3: ROLE PLAY

Task summary:

In this role play you will need to work with a new client and respond to their goals and aspirations. You are also required to answer a set of written questions after the role play is complete.

Brenda

Brenda has recently had a knee replacement. She has had a series of falls over time, each one leaving her more shaken and injured. Brenda wants to remain at home and age in place.

The information you have so far about Brenda is as follows:

▪ She is 74 years old and is a widower.

▪ Her husband passed away two years ago. She misses him terribly.

▪ Brenda has a 46-year-old daughter, Maisie.

▪ She lives in a three-bedroom house on a decent-sized block.

▪ She doesn’t know how she is going to be able to keep her house and garden clean and tidy.

▪ She has a small friendship circle, which consists of her church friends and friends of many years.

▪ She has lost interest in cooking, and in food in general.

▪ She is terrified she will fall again.

▪ She needs to attend physiotherapy twice a week (Tuesdays and Thursdays). Maisie can take her on Tuesdays but works on Thursdays.

▪ She does not drive anymore and handed in her licence.

▪ She can’t be bothered cooking meals for herself so she tends to eat sandwiches, biscuits and cake

▪ Brenda has a terrible fear of fire because a friend’s home caught fire from a faulty appliance. She tries to switch everything off at the power switch at night before she goes to sleep, except for the appliances that must run.

▪ She is very scared she will eventually be put in a home. She couldn’t bear to leave her family home and the memories of her husband.

▪ You work for New Greens Aged Care.

During the role play, your assessor will be looking to see that you can:

▪ Communicate with Brenda in a respectful manner at all times

▪ Develop and maintain trust and goodwill

▪ Empower Brenda to make decisions to improve the quality of her life

▪ Apply a person-centred approach

▪ Respect her spiritual/religious beliefs and her right to express her identity and preferences

▪ Discuss the physical and social enablers and disablers that are impacting on her at this time

▪ Talk to Brenda about the impact on ageing on activities of daily living

▪ Encourage Brenda to take some responsibility for her health and wellbeing and to engage in activities of daily living

▪ Explain the fire safety information you have gathered for her

▪ Talk to Brenda about potential service options that would be of benefit, showing her information you have gathered

▪ Talk to Brenda about risks you have identified based on her scenario information and what she has told you

▪ Maintain awareness of your own attitudes and values at all times, and avoid passing judgment or showing disapproval

▪ Ensure Brenda understands her rights in regard to informed consent

Treat her with deference and consideration;

 Let her decide on her own support;

 Talk about the possibilities that will best meet her needs.

Pay close attention to her worries and respect her choice.

I will do effective communication here; will tell her all about the condition of Brenda. I will show her the diet plan of Brenda provided by doctor. Make her sure that proper hand hygiene is followed by me before and after feeding her. Brenda’s consent is considered if she denied not to have meal no one forced her until she wants.

Yes. I was respectful and loving toward her. I can put myself in her shoes because I am quite familiar with her circumstances and do not pass judgement on her.

Services should be reviewed as the time passes as per the needs of the clients. The requirements and needs of the patients changed as the time duration in the hospital stay passes.

One of the services Brenda decided to participate in is a fitness program for older people, which is held at the local community centre. She has found it to be a great help with her knee and she has made many new friends. Her overall demeanour and self-esteem improved greatly as a result of accessing this new service.

During one of your visits, she tells you she is not going anymore and would like to find another program of a similar nature somewhere else. While you are more than happy to help meet her wishes, you are worried about her sudden change of heart towards the program.

She finally tells you that there is a new instructor at the centre who is very impatient and rude and makes her feel uncomfortable. She said he has made some unpleasant comments about her level of fitness and suggested she is not suitable for the program. Brenda believes the instructor took an instant dislike to her because she is much older than the others in her group and her knee injury has made it difficult for her to do some of the exercises he has in the new program.

The last time she was there, he was very tough on her and called her a silly old woman for complaining that she was tired and said perhaps she needed to find another program and instructor that would listen to her whining. Brenda said that she cried and left, she was so humiliated in front of her friends.

She should be aware of her rights like she is having the options regarding how her home will be organised, her healthcare options, the kind of assistance she requires, and many other things.

Brenda refuses to go back to the community centre and the program. You are disappointed because she had made such progress and has made many new friends. She doesn’t get to see her friends very often now. Brenda is very firm about accessing a new fitness program and a new centre. You do not think she is doing the right thing – she has submitted a complaint about the instructor and the centre is investigating. You think she should go back and hold her head high.

The person has the right for making their own decisions. I would make an effort to persuade her by outlining the advantages of the services with regard and respect. If she decides to decline all services, I would talk to her family about the situation and make sure they were there to support her.

What do I need to hand in for this task?

Have I completed this?

Your answers to the questions

□

Information gathered about support services

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ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 4

Name:

Date of birth:

Student ID:

Unit:

▪ CHCAGE001 Facilitate the empowerment of older people

Student to complete

Assessor to complete

Assessment Task

Resubmission?
Y/N

Student
initials

Sufficient/
insufficient

Date

Project

ASSESSMENT TASK 4: PROJECT

Task Summary:

This task follows on from the role play at Assessment Task 3. You are to do a safety check on a real bathroom, assuming the bathroom is Brenda’s, and determine aids and modifications that should be made to allow her to continue living independently.

Does the floor have a non-slip surface?

No

reduces the risk to slip

Is access to the shower safe? (For example, is there a raised section of tiles to step over, is the door in good condition, etc.)

yes

Ensures more safety

Is there room for a seat near the shower?

No

She can’t sir if wanted

Is there room for a seat in the shower?

No

No place to sit

Is there a grab rail in the shower and in the bath?

No

she can’t help herself by holding something

Is there a grab rail near the toilet? (If the toilet is in the bathroom, otherwise note ‘NA’.)

yes

Reduces risk

Is lighting in the room adequate?

yes

Reduces chances to get hurt

Is there adequate heating?

yes

The room temperature is appropriate for her.

Is there sufficient ventilation to prevent condensation?

no

She can’t ask for help if fall down

Is there sufficient room near the shower area for a worker to provide assistance and support as required?

no

No external help

Are there any other safety issues?

Yes

Having glass windows in bathroom might hurt her.

Brenda bathroom is not that bad she can afford to bath by herself but some modifications are required she must have something to hold in her bathroom while standing. The floor should not be slippery in order to minimize the risk of fall.

Modifications that are required :

She must have something to hold in her bathroom while standing.

A place to sit when feel tired and some space for her assistance or carer in bathroom

What do I need to hand in for this task?

Have I completed this?

Photos of the bathroom (you can print these out or email them to your assessor)

□

Your completed checklist

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Your answers to the questions

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ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 5

Name:

Date of birth:

Student ID:

Unit:

▪ CHCAGE001 Facilitate the empowerment of older people

Student to complete

Assessor to complete

Assessment Task

Resubmission?
Y/N

Student
initials

Sufficient/
insufficient

Date

Workplace Project

ASSESSMENT TASK 5: WORKPLACE PROJECT

Task summary:

You are to work with a real aged care client to determine ways in which they can be empowered and achieve their goals and aspirations.

Client Report

Student name

Assessment task

Supervisor name

Date

Workplace

Identifying goals and aspirations

What were the goals/wishes and aspirations of your client in regards to living a healthy life and having a better quality of life?

My patient was a well determined, confident and full of life type person. He wanted to life his rest of life happily and healthy. He tried everything to make himself better by taking medicines on time and doing physical activities on daily basis.

What physical and social enablers and disablers were identified?

He didn’t want to talk about his disability and mental stress. He tries to fake his smile and seems happy while he was not.

About the client

Provide some information about the client’s background, including:

▪ Cultural background

▪ Religious background

▪ Spiritual background

▪ Social background

What diverse needs do they have?

Remember to maintain privacy and avoid providing information that may directly identify your client.

· My client belongs to nearby town, most of his cultural activities resembles to the old peoples living in village.

· Can say he religious and believes in God, he used to pray for his family members happiness.

· He is full of positive vibes.

· He likes to interact with the people of his age group.

How did you empower your client to express their identity and preferences? Did you at any stage find it difficult to not put forth your own personal opinion, or did you need to make sure your own values and attitudes were not coming through during your discussion?

I would advise him not to share his personal information’s with any unknown person. When the son of my client was forcing the hospital administration to discharge his father before time, it was difficult for me to control myself as I was concerned about my patient’s safety.

How did you consider your client’s background when discussing appropriate services with them?

I would not discriminate him for his culture and try to communicate in the language he understands.

What risks or potential risks did you discuss with the client that are related to the ageing process? How did you ensure they understood that these changes can impact their ability to do activities of daily living?

Make him aware of the risk that is related to ageing process like lack of muscle power, weakening of eye sight and inability to perform daily life activity. Ask them cross questions to let know that they get the point.

Services provided

What services were identified and organised for your client? Explain how you organised them.

· Daly medical check up

· Change of bed sheets

· Physiotherapy sessions

· Morning and evening walks

Organise them according to time, and patient’s health.

What information did you gather and share with your client to help them make informed decisions and to promote independent living?

Recommend him some social and cultural communities to join. Advise him to interact people more often to recover his anxiety and loneliness.

How did you ensure that your client’s rights were upheld when accessing services?

As long as the patients information are not revealed to any unknown sources patient’s right of confidentiality is safe. Proper guidelines and precautions were taken during the medical procedures and therapies given to him.

What aids or modifications were used to support the client with independent living?

· A personal assistance to watch out.

· Emergency contacts

· Strong financial support

Workplace requirements

Explain the following legal and ethical requirements you considered when working with your client.

▪ Privacy and confidentiality

▪ Consent

▪ Work role boundaries

▪ Health and safety.

- Privacy of the patient should not be disclosed to unknown sources.

- Ask for patient’s permission or carer of patient before performing a procedure.

- Not involving in patient’s family matters.

- Ensure safety and quality care of patient with proper medical administration and nursing.

Identify five workplace policies and procedures you followed when working with your client and why you needed to adhere to them.

· Confidentiality

· Consent

· Safety

· Hygiene

· Quality care

Explain how you ensured the safety of your client when determining services. In your response, refer to dignity of risk, WHS and duty of care.

While performing a procedure appropriate precautions were followed. Confidentiality of the patient is maintained, if the patient is not confident he has full rights to deny the procedure.

What are your workplace’s procedures when a client has a complaint? Complaints may be in regard to your own workplace or one of the services they are accessing.

When client wants to complain about something, the complaint is taken as serious matter and tries to resolve soon as possible. Staff members gets replaced If client is not satisfied by the work of the appointed one.

Supervisor signature:

Date:

What do I need to hand in for this task?

Have I completed this?

Completed Client Report

□

Working with Clients – Permission Form

Family member or carer’s approval (obtain this if the client is unable to give permission themselves)

Dear

My name is

As part of my study I am required to facilitate the empowerment of a client and identify support services that align with the client’s goals and wishes.

I am asking your permission to work with for this project. 

The project will involve:

▪ Finding out the client’s goals and wishes

▪ Applying a person-centred approach

▪ Identifying appropriate services to meet their needs

▪ Organising access to services

I will be supervised at all times during the task.

I would welcome your family member’s participation in this project if you would like them to be involved.

Please sign below to show your agreement.

Name:

Signature:

Date:

Supervisor’s approval

I, ,

approve

to undertake this project with

.

 Approval is dependent on the following conditions:

▪ The student must be supervised at all times when working with the client.

▪ The student must seek approval of their planned activity prior to implementation.

▪ The client or their family may request that this project be stopped at any point. In this case, other arrangements will be made in consultation with the student, the student’s assessor and myself.

Supervisor’s name:

Signature:

Date:

OR

Client approval (Use this if the client is able to give permission themselves)

Dear

My name is

As part of my study I am required to facilitate the empowerment of a client and identify support services that align with the client’s goals and wishes.

I am asking for your permission to work with you for this project. The project will consist of:

▪ Finding out your goals and wishes

▪ Applying a person-centred approach when working with you

▪ Identifying appropriate services to meet your needs

▪ Organising your access to services

I will be supervised at all times during the task.

I would welcome your participation in the project if you would like to be involved.

Please sign below to show your agreement.

Name:

Signature:

Date:

Supervisor’s approval

I, ,

approve

to undertake this project with

.

 Approval is dependent on the following conditions:

▪ The student must be supervised at all times when working with the client.

▪ The student must seek approval of their planned activity prior to implementation.

▪ The client or their family may request that this project be stopped at any point. In this case, other arrangements will be made in consultation with the student, the student’s assessor and myself.

Supervisor’s name:

Signature:

Date:

ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 6

Name:

Date of birth:

Student ID:

Unit:

▪ CHCAGE001 Facilitate the empowerment of older people

Student to complete

Assessor to complete

Assessment Task

Resubmission?
Y/N

Student
initials

Sufficient/
insufficient

Date

Supervisor report

ASSESSMENT TASK 6: SUPERVISOR REPORT

Task summary:

Your workplace supervisor is to complete a report to confirm your ability to demonstrate a range of skills and knowledge required of this unit.

Instructions to the Supervisor

SUPERVISOR REPORT

Student’s name:

Date of report:

Supervisor name:

Workplace:

Contact Number/s:

Do you understand the expectations and requirements of your role based on the above information? YES NO

Did the student show respect for clients’ cultural differences?

For example, by respecting rituals and customs, by respecting and understanding any religious beliefs and customs, applying a non-discriminatory approach, learning about the differences between themselves and their clients, applying a sensitive approach, not passing judgment or trying to enforce own values, etc.

Did the student show respect for clients’ social differences?

For example, by respecting friendship groups, relationships, family dynamics, encouraging the development of friendships and relationships, not passing opinions or judgments on aspects of clients’ social lives and interactions, learning about clients’ lived experiences and how this has made them into who they are, treating clients with respect and dignity regarding their choices, etc.

Did the student show respect for clients’ spiritual differences?

For example, by respecting clients’ beliefs, the associated customs and celebrations, not belittling clients, not trying to force or discuss own spiritual beliefs, being open to learning about the differences between themselves and their clients, etc.

Did the student demonstrate effective communication skills to develop and maintain trust and goodwill with clients?

For example, by talking in a way that their clients can understand, by providing information in preferred languages and formats/media, by being supportive and empathetic, by using appropriate body language and non-verbal cues, being friendly and interested in what they have to say, not interrupting, etc. The student must be able to maintain good relationships with clients over a period of time, which should be seen in the way clients respond and communicate with the student, and how they treat each other with mutual respect and interest.

Did the student maintain privacy, confidentiality and dignity of clients by following workplace procedures?

For example, by not passing on confidential information without consent, by ensuring clients understand how information will be used, stored and shared, by allowing clients to have their privacy where required, allowing dignity (such as when discussing support required, discussing clients’ preferences and needs, helping clients with activities of daily living, etc).

Did the student work with clients to determine appropriate services to meet their needs and preferences?

Appropriate services should be those that are tailored to client needs, and take into consideration their cultural, social and spiritual background, their current health status and needs. The student must apply a person-centred approach, focusing on clients’ strengths and wishes rather than using negativity or referring to areas that need to be ‘fixed’. Clients must have the right to make decisions in the services being provided and to refuse the services suggested.

Did the student avoid imposing their own values and attitudes on clients?

For example, this may include allowing clients to exercise dignity of risk even if they do not approve, not trying to force services or activities on clients because they think it’s best for them (and the client does not), not passing judgment on the client’s personal preferences, etc. The student must be supportive and encouraging at all times to ensure clients are empowered and taking control of their lives as much as possible.

Did the student encourage clients to participate in activities of daily living as much they are able to do so, and to provide support where needed?

For example, support may include assistance with specific tasks that are proving difficult due to ageing, allowing dignity of risk, being respectful of the client’s feelings and sensitivities about their abilities, obtaining aids and modifications to support them, reviewing existing plans and services, etc.

Did the student provide information to clients to support and encourage them to maintain activities of daily living as much as possible?

For example, this may include information about aids, modifications, other support services, etc. The student must show a positive, motivational and encouraging approach when providing information, and make sure information is provided in formats and languages that clients can understand.

Did the student adjust services as required to meet client needs?

For example, services may need to be changed if clients cannot access them any longer, the services aren’t providing the expected outcomes, clients are unhappy with the provider or the person they are dealing with, client physical and/or emotional wellbeing needs change, funding to services changes, etc.

Did the student demonstrate a flexible, adaptable and person-centred approach to work?

For example, by respecting the clients’ own schedules, by treating the client as an individual, by involving the client in decision making, and adapting or changing services to meet the clients’ needs, etc.

Did the student ensure that clients understood their rights, as well as those related to complaints processes?

For example, this may include discussing the complaints procedure, providing the client with service information, charter of rights, discussing with the client workers’ roles and responsibilities and limitations, etc.

Did the student demonstrate the ability to identify risks and take appropriate action to address the risks?

For example, this may include risks related to the client’s health, the risks related to impacts of ageing on the body, risks within the client’s home that impact their ability to maintain independence, security risks, hygiene risks, risks related to services/activities being provided, risk to mental health, risks to social wellbeing, etc.

Did the student demonstrate the ability to follow workplace health and safety procedures?

For example, this may include reporting any concerns about the wellbeing/welfare of clients, completing incident reporting, ensuring the workplace environment is safe and free of hazards, working in a manner that respects the safety of those around them, ensuring services to be provided to clients are safe, ensuring clients’ homes are safe and secure, allowing dignity of risk in decisions made, yet still considering duty of care obligations, etc.

Please provide any further comments or observations you have made about the student’s performance in relation to the skills required as above. 

Supervisor’s signature:

Supervisor’s name:

Date of report: