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Table of Contents

Introduction

What is Instant Messaging and how to implement it?

Instant Messaging

Implementation of Instant Messaging in Business

Advantages and Disadvantages of Instant Messaging in the Workplace

Advantages

Disadvantages

Recommendations

References

Introduction

The objective of this report is to highlight the significance of deploying digital communications technology within organisational structures to ensure quick and simple interdepartmental, intradepartmental and external communic....