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Information Technology Business Case

2.1 Information System (IS)

1. Describe how each employee would use the IS, based on their role and the tasks they must complete during their workday.

Different employees in “Emma’s Physio” will use IS in different ways as per their roles. The receptionist of the company will use the IS to make personal records of patients, which may include their name, address, contact details and other demographic information. Further, physiotherapists in “Emma’s Physio” will access the preliminary information about the health of patients through IS such as the cause of wound and organs where the pain is experienced. Also, physiotherapists will update the records in IS after their examination and activities performed in the gym.

The mobile physiotherapist will also use the IS to manage the records of the patients who are visited in their home. Personal and health-r....